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InterLibrary Services
Staff Manual

Electronic Document Delivery in Illiad



  1. Open and view each document in Ariel.

  2. Check each document for completeness and quality of scans. If any pages are missing or of poor quality, refer to RESEND below.

  3. Open Illiad and from the “Receives” Menu select “Electronic Delivery Processing”.

  4. Close Ariel.

  5. In Illiad, click on the “Process Electronic Delivery Files” button in the upper left corner of the Illiad “Electronic Delivery” screen. If the “Process Electronic Delivery Files” button is not highlighted, see number 11 below.

  6. Open Ariel. The Received Queue should be empty. Ariel is now ready to receive new documents.

  7. In Illiad, if there are files in the “No ILL Number Match” section, highlight one document in this section. This will open a view of the document. Enter the Transaction Number (TN) or ILL # (from the view page) and click on “Match”. This should move this file further down the page. Repeat for each document in this section.

  8. If there are files in the “No Ariel Lender Match” section, highlight a record. This will open a view of the file and hopefully show the lender string. Select the lender of record (*) in the “No Ariel Lender Match” section and press the “Attach Lender Info” button. This should move the file further down the page. Repeat for each document in this section.

  9. All files should now be in the “Review” section. Highlight a file and the view should open. Since each file was viewed in Ariel for completeness and quality, all we are doing in Illiad is orienting the pages right-side up or all in the same direction and deleting blank pages. Once all pages have been checked and rotated, click on the “Deliver” button. This will initiate the conversion process from *.tif to *.pdf format, post the document on the Illiad server, and notify the patron. Repeat for each document in this section.

  10. If any documents show up in the “Print/Check In” section, edit it as above and print it out. Notify Johnny so he can review the patron’s registration data.

  11. If the “Process Electronic Delivery Files” button is not highlighted on the “Electronic Delivery“ screen, there are documents already in “Electronic Delivery” which have not cleared the system. If there are no documents visible on the “Electronic Delivery” screen, close “Electronic Delivery” and on the Main Menu of Illiad select “Maintenance”. Click on the “Clear Electronic Delivery Files” button to delete old or incomplete files still in “Electronic Delivery”. Now when you select “Receives”, the “Process Electronic Delivery Files” button should be highlighted.

RESEND
  1. If while viewing a document in Ariel, you notice pages are missing or the quality of the scans is poor or part or the page is folded under, print out the cover or request page which should be at the beginning of the document. On the print out, make the following notations, “Resend Request” and "Missing pages xxx-xxx", or "Pages illegible xxx-xxx". Give to Eric for transmittal to the lender. Process the document as detailed above.

  2. When the missing or replacement pages come in from the lender, bring the request up in Illiad. The “Transaction Status” should be “Delivered to Web”. Click on “Change Status to..” In the Menu Bar and select “Request Sent”. This should allow the new pages to be processed in Illiad. Otherwise you would receive an “Error Message” that the document status is wrong.

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    Last Update: March 08, 2006
    Comments to: johnny.johnson@okstate.edu
    This page created by Johnny L. Johnson
    URL http://www.library.okstate.edu/access/ils/IlliadEDelivery.htm