InterLibrary Services

InterLibrary Services
Reasons We Could Not Fill a Lending Request
(Reasons for No - See Definations From OCLC Listed Below)
FY 2009

Reason for Cancellation	Number Cancelled	Percent of Total
Not On Shelf	4132	9.68%
In Use On Loan	3376	7.90%
Lack Volume/Issue	3020	7.07%
Not Found As Cited	1274	2.98%
On Reserve	1273	2.98%
Other	518	1.21%
Non-Circulating	515	1.21%
Lost	338	0.79%
Title Not Owned	270	0.63%
No Reason Given	250	0.59%
In Processing	223	0.52%
At Bindary	219	0.51%
Electronic ILL Not Permitted	215	0.50%
Issue Not Yet Received	118	0.28%
Poor Condition	20	0.05%
Cancelled via Lending Web	3	0.01%
Exceeds Max Cost	1	0.00%

TOTAL	13,951	100.00%

12. Reasons for No—ISO ILL 10161 Codes and Definitions*

Reason for No ISO Code

WCRS Reasons for No

in use on loan

Item owned but currently in use by patron or on loan to another institution.

non circulating

Item held but not available for loan.

not on shelf/missing

Item owned but is not charged out and not on shelf.

not owned

Item not owned.

lacking volume/issue

The title is owned but not component part or pages requested.

branch policy problem

No policy in place to permit completion of the request.

on order

Item ordered but not received.

cost exceeds limit

Minimum cost to supply request is greater than amount in MAXCOST.

technical processing

Item received but not yet ready for use.

preferred delivery time not possible

Unable to fill request within time preferred by the Borrower.

poor condition

Item owned but physical condition prohibits lending or reproduction.

at bindery

Item owned but at the bindery.

volume issue not yet available

Title owned but requested component part has not yet been received.

not licensed to fill

This library lacks the contractual authorization to provide the item.

requested delivery services not supported

Unable to send item via type of delivery method requested.

prepayment required

Prepayment required prior to processing the interlibrary loan transaction.

other

Cannot fill request for reasons other than those provided by ISO.

*From WorldCat Resource Sharing User Guide: 13 Responding to an Initial Request (Lender)

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Last Update: May 21, 2010
Comments to: johnny.johnson@okstate.edu
This page created by Johnny L. Johnson
URL http://www.library.okstate.edu/access/ils/ReasonsforNo09.htm

Reason for No ISO Code	WCRS Reasons for No
in use on loan	Item owned but currently in use by patron or on loan to another institution.
non circulating	Item held but not available for loan.
not on shelf/missing	Item owned but is not charged out and not on shelf.
not owned	Item not owned.
lacking volume/issue	The title is owned but not component part or pages requested.
branch policy problem	No policy in place to permit completion of the request.
on order	Item ordered but not received.
cost exceeds limit	Minimum cost to supply request is greater than amount in MAXCOST.
technical processing	Item received but not yet ready for use.
preferred delivery time not possible	Unable to fill request within time preferred by the Borrower.
poor condition	Item owned but physical condition prohibits lending or reproduction.
at bindery	Item owned but at the bindery.
volume issue not yet available	Title owned but requested component part has not yet been received.
not licensed to fill	This library lacks the contractual authorization to provide the item.
requested delivery services not supported	Unable to send item via type of delivery method requested.
prepayment required	Prepayment required prior to processing the interlibrary loan transaction.
other	Cannot fill request for reasons other than those provided by ISO.