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InterLibrary Services
Reasons We Could Not Fill a Lending Request
(Reasons for No - See Definations From OCLC Listed Below)
FY 2009

Reason for Cancellation Number Cancelled Percent of Total
Not On Shelf 4132 9.68%
In Use On Loan 3376 7.90%
Lack Volume/Issue 3020 7.07%
Not Found As Cited 1274 2.98%
On Reserve 1273 2.98%
Other 518 1.21%
Non-Circulating 515 1.21%
Lost 338 0.79%
Title Not Owned 270 0.63%
No Reason Given 250 0.59%
In Processing 223 0.52%
At Bindary 219 0.51%
Electronic ILL Not Permitted 215 0.50%
Issue Not Yet Received 118 0.28%
Poor Condition 20 0.05%
Cancelled via Lending Web 3 0.01%
Exceeds Max Cost 1 0.00%
TOTAL 13,951 100.00%

12. Reasons for No—ISO ILL 10161 Codes and Definitions*

Reason for No ISO Code

WCRS Reasons for No

in use on loan

Item owned but currently in use by patron or on loan to another institution.

non circulating

Item held but not available for loan.

not on shelf/missing

Item owned but is not charged out and not on shelf.

not owned

Item not owned.

lacking volume/issue

The title is owned but not component part or pages requested.

branch policy problem

No policy in place to permit completion of the request.

on order

Item ordered but not received.

cost exceeds limit

Minimum cost to supply request is greater than amount in MAXCOST.

technical processing

Item received but not yet ready for use.

preferred delivery time not possible

Unable to fill request within time preferred by the Borrower.

poor condition

Item owned but physical condition prohibits lending or reproduction.

at bindery

Item owned but at the bindery.

volume issue not yet available

Title owned but requested component part has not yet been received.

not licensed to fill

This library lacks the contractual authorization to provide the item.

requested delivery services not supported

Unable to send item via type of delivery method requested.

prepayment required

Prepayment required prior to processing the interlibrary loan transaction.


Cannot fill request for reasons other than those provided by ISO.

*From WorldCat Resource Sharing User Guide: 13 Responding to an Initial Request (Lender)

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Last Update: May 21, 2010
Comments to: johnny.johnson@okstate.edu
This page created by Johnny L. Johnson
URL http://www.library.okstate.edu/access/ils/ReasonsforNo09.htm