InterLibrary Services

InterLibrary Services
Reasons We Could Not Fill a Lending Request
(Reasons for No - See Definations From OCLC Listed Below)
FY 2011

Reason for Cancellation	Number Cancelled	Percent of Total
Not on shelf	4095	7.83%
In Use On Loan	4024	7.69%
Lack volume/issue	3599	6.88%
On Reserve	2488	4.76%
Non-circulating	668	1.28%
Not Found as Cited	647	1.24%
Other	617	1.18%
Lost	603	1.15%
Issue not yet received	319	0.61%
In Processing	303	0.58%
Electronic version only ILL Not Permitted	238	0.45%
Title not owned	207	0.40%
At bindery	174	0.33%
Poor Condition	6	0.01%
TOTAL	17,992	34.40%

12. Reasons for No—ISO ILL 10161 Codes and Definitions*

Reason for No ISO Code

WCRS Reasons for No

in use on loan

Item owned but currently in use by patron or on loan to another institution.

non circulating

Item held but not available for loan.

not on shelf/missing

Item owned but is not charged out and not on shelf.

not owned

Item not owned.

lacking volume/issue

The title is owned but not component part or pages requested.

branch policy problem

No policy in place to permit completion of the request.

on order

Item ordered but not received.

cost exceeds limit

Minimum cost to supply request is greater than amount in MAXCOST.

technical processing

Item received but not yet ready for use.

preferred delivery time not possible

Unable to fill request within time preferred by the Borrower.

poor condition

Item owned but physical condition prohibits lending or reproduction.

at bindery

Item owned but at the bindery.

volume issue not yet available

Title owned but requested component part has not yet been received.

not licensed to fill

This library lacks the contractual authorization to provide the item.

requested delivery services not supported

Unable to send item via type of delivery method requested.

prepayment required

Prepayment required prior to processing the interlibrary loan transaction.

other

Cannot fill request for reasons other than those provided by ISO.

*From WorldCat Resource Sharing User Guide: 13 Responding to an Initial Request (Lender)

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Last Update: April 30, 2012
Comments to: johnny.johnson@okstate.edu
This page created by Johnny L. Johnson
URL http://www.library.okstate.edu/access/ils/ReasonsforNo11.htm

Reason for No ISO Code	WCRS Reasons for No
in use on loan	Item owned but currently in use by patron or on loan to another institution.
non circulating	Item held but not available for loan.
not on shelf/missing	Item owned but is not charged out and not on shelf.
not owned	Item not owned.
lacking volume/issue	The title is owned but not component part or pages requested.
branch policy problem	No policy in place to permit completion of the request.
on order	Item ordered but not received.
cost exceeds limit	Minimum cost to supply request is greater than amount in MAXCOST.
technical processing	Item received but not yet ready for use.
preferred delivery time not possible	Unable to fill request within time preferred by the Borrower.
poor condition	Item owned but physical condition prohibits lending or reproduction.
at bindery	Item owned but at the bindery.
volume issue not yet available	Title owned but requested component part has not yet been received.
not licensed to fill	This library lacks the contractual authorization to provide the item.
requested delivery services not supported	Unable to send item via type of delivery method requested.
prepayment required	Prepayment required prior to processing the interlibrary loan transaction.
other	Cannot fill request for reasons other than those provided by ISO.