Text a Librarian
Texting added to IM, chat, email, phone reference service
Jan. 9, 2009
Story by Danny Groshong, OSU Library Communications Intern
For Immediate Release
STILLWATER - The OSU Library Reference Desk now answers questions via text. Students, staff and others can reach a librarian by texting “osuhelp:” followed by their question to the number 265010 on their cellular phones.
“Almost every student has a cell phone and we hope this addition increases use of the library's resources,” said Roy Degler, Digital Library Services Librarian.
Reference librarians monitor IMs from AIM, ICQ, MSN and Yahoo. The new texting feature will route all messages through AIM to the attending librarian. Hours for the IM and texting feature are 1 p.m. to midnight Sunday through Thursday and 1 p.m. to 5 p.m. on Friday and Saturday.
Texters must be sure to begin the message with “osuhelp:” or the text will return as undeliverable.
For more information regarding the new texting feature or to contact the Reference Desk, call 405-744-9775 or visit www.library.okstate.edu/services/im.htm.
Oklahoma State University is a modern land-grant system that cuts across disciplines to better prepare students for a new world. Oklahoma's only university with a statewide presence, OSU improves the lives of people in Oklahoma, the nation, and the world through integrated, high-quality teaching, research and outreach. OSU has more than 32,000 students across its five-campus system and nearly 21,000 on its Stillwater campus; with students from all 50 states and about 110 nations. Established in 1890, OSU has graduated more than 200,000 students who have made a lasting impact on Oklahoma and the world. CREATE - INNOVATE - EDUCATE - GO STATE!
URL: http://www.library.okstate.edu/news/spring09/text.htm
Last Updated: 9 January 2009
